Privacy

Privacy policy

How PixelmAInd Generator handles your store's data. Data controller: [Ragione sociale del venditore]. Contact: [email di contatto].

Data we process

  • Shopify store data needed to run the app: domain, access token, data of the products you work on (title, images, description).
  • Content you enter in the app: brand profiles, texts, moodboard and set images.
  • Avatar testimonials: a description and, if you upload them, reference photos of a person. Photos can only be uploaded after confirming that you are the person shown or have their written consent; we record the date and author of the confirmation. Avatars and photos can be deleted on the Avatar page.
  • Generated content: research notes, descriptions, images.
  • Credit usage and purchases (amounts and dates; charges are handled by Shopify).
  • Staff users who use the app: Shopify user ID, first and last name, email, role (owner or collaborator), language, chosen theme, last access date, and which user started generations and publications. Used to show your company who did what and credit usage per user.
  • If you link several stores into a company: the list of linked stores, which share the credit balance and brand profiles.

The app does not access or store your store's customer data (orders, addresses, customer emails).

Purposes and providers

Product and brand data is sent to the configured AI model providers (e.g. OpenAI, Google, Anthropic, OpenRouter) solely to generate the content you request. Calls are made from our servers.

Retention and deletion

When the app is uninstalled, Shopify sends us a deletion request: within 48 hours we delete all store data, including staff user data. If the store belongs to a company with other stores, the shared brand profiles and credit balance stay with the other stores and the deleted store's records are anonymized. We only keep an anonymous fingerprint (hash) of the domain so trial credits aren't granted twice.

Your rights

You can request access, correction or deletion of your data by writing to [email di contatto].