Support

How can we help?

Quick answers to the most common questions about PixelmAInd Generator.

How do credits work?

Each generation uses credits, and advanced features use more. If a generation fails, the credits are refunded automatically. Charges appear on your Shopify invoice.

Is the description published automatically?

No: nothing changes on the product until you press “Publish to product” or “Add to product”. Images are added to the existing ones, never deleted.

Do I own the generated images?

Yes, you can use them in your store and your channels. Always check that the product is reproduced faithfully before publishing.

Can I use the app on several stores?

Yes. From the Company & users page you link your company's other stores: they share the credit balance and brand profiles.

Which languages does it support?

The interface is in English and Italian and follows your Shopify admin language. Descriptions can be written in English, Italian, German, French and Spanish.

Write to us

[email di supporto]: we reply within 2 business days.